Privacy Policy
At AiPLAY, player privacy and security are treated with the highest priority. This Privacy Policy details the types of personal information we collect, process, and protect across all our access channels, mobile applications, and official mirror domains under our control or operation.
By registering an account and using the Services, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We collect various pieces of information to verify your account, execute financial transactions, and maintain website security:
- Personal Identity Data: Full legal name, date of birth (to verify legal age), residential address, contact number, and email address.
- Verification Documents (KYC): Scans/photographs of government IDs, passports, driver licenses, bank statements, or utility bills.
- Financial Transaction Data: Records of deposits and withdrawals, bank names, account holder details, digital wallet IDs, and transaction references.
- Technical & Log Data: IP address, operating system, browser configuration, geographic location metadata, device fingerprints, and game activity logs.
2. How We Utilize Your Information
All processed information is used solely to maintain a compliant, safe, and premium gaming experience on AiPLAY:
- To register, administer, and secure player accounts.
- To execute settlement transactions (deposits and withdrawals) and resolve billing disputes.
- To enforce anti-fraud checks, multi-accounting audits, and anti-money laundering (AML) protocols.
- To customise layout templates, gameplay libraries, and optimize overall site rendering performance.
- To communicate transactional confirmations, security notifications, and optional promotional bonuses.
3. Data Protection and Encryption Protocols
We deploy strict security measures to protect player databases from theft, loss, alteration, or unauthorised access:
- All direct communication between you and the Platform is protected using industry-standard **256-bit Secure Socket Layer (SSL) encryption**.
- Player databases are maintained behind multi-tier enterprise firewalls in secure, password-protected server nodes.
- Financial systems are monitored 24/7 for suspicious transactional patterns or brute-force access attempts.
4. Cookies & Tracking Technologies
We utilize essential session cookies and performance cookies to facilitate user navigation, preserve lobby tab preferences, and compile anonymous website statistics. Disabling cookies in browser preferences may degrade or prevent access to real-money gaming features on the platform.
5. Third-Party Disclosures
AiPLAY does not sell, trade, or lease player data to commercial advertising syndicates. Data is shared strictly with regulatory licensing bodies, payment gateway processors, anti-fraud units, and integrated third-party game providers (such as PG Soft, JILI, Pragmatic Play, and Evolution Gaming) to the extent necessary to deliver the gaming services.
6. Your Rights and Contact
Depending on your location, you may have the right to request access to, edit, or delete the personal data we hold about you. For any inquiries regarding account suspension, data removal, or security concerns, you may contact our Customer Support desk via live chat or through our official channels on the mirror domains.